Frequently Asked Questions (FAQ)

1. What products do we offer? We provide a variety of sports equipment and accessories, including but not limited to soccer, basketball, tennis, and badminton. We are committed to offering high-quality sports gear to meet your various needs.

2. How to place an order? You can select the products you need on our website, add them to your shopping cart, and follow the instructions to complete the payment. We support multiple payment methods to ensure a convenient and quick shopping experience.

3. How long does it take to process an order? Typically, we process orders within 1-2 business days after receiving them. Once processed, we will arrange for shipment as soon as possible.

4. How long does shipping take? We offer standard shipping services with an estimated delivery time of 7-15 business days. Please note that delivery times may vary due to weather, holidays, and other uncontrollable factors.

5. How can I track my order? Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your order status in real-time on our shipping partner's website.

6. How to return and get a refund? We accept returns within 30 days of receiving your order. The items must be unused, undamaged, and in their original packaging. Return shipping costs are the responsibility of the customer. Please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number and follow the instructions for returning the items. Eligible returns will be refunded to the original payment method.

7. How to contact our customer service team? If you have any questions or concerns, please contact our customer service team using the following methods:

Phone: 919-880-7645
Email: [email protected]
Website: http://aaad.fun
Address: 64 Dola Mine Road Raleigh North Carolina
Online Contact:

Thank you for your trust and support!