Return Policy

Return Policy

Welcome to our ball store! Below is our return policy:

1. Return Period We accept returns within 30 days of receiving your order. The returned items must be unused, undamaged, and in their original packaging.

2. Return Process

  1. Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
  2. Return the unused and undamaged items along with the original packaging to the return address provided.
  3. Include your order number and RMA number in the return package.

3. Return Shipping Costs Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure the return process goes smoothly.

4. Refund Processing Once we receive and inspect your returned items, we will process your refund. Refunds will be issued to the original payment method and may take 3-5 business days to process.

5. Exchange Policy If you wish to exchange an item, please indicate the desired model and color when returning the items. We will process the exchange order upon receiving your return, subject to stock availability.

6. Damaged or Defective Items If you receive damaged or defective items, please contact our customer service team within 7 days of receiving the products. We will provide a full refund or replacement.

7. Customer Service If you have any questions or concerns, please contact our customer service team using the following methods:

  • Phone: 919-880-7645
  • Email: [email protected]
  • Website: http://aaad.fun
  • Address: 64 Dola Mine Road Raleigh North Carolina
  • Online Contact: